Customer Testimonials
Huge shoutout to Tommy, he was extremely helpful with any and all questions/concerns I had. He was very friendly and easy to talk to. Great experience from start to finish.
Beautiful dealership! Wonderful service department! We are so lucky to have this in Twin Falls!
Brian Erke is the best salesman I’ve had the pleasure of doing business with, that guy needs a big raise. He sold my wife a 25 atlas and shortly after worked his tail off to find me a new Golf R. From start to finish the process was seamless. I can’t say enough good things about him. Anyone neeeding a new rig go see him at twin falls VW
I completed my most recent oil change service here. The waiting room is much nicer than a Jiffy Lube or other chain and they do the oil service by appointment- when I pulled up they took my truck and started immediately. They send out a text with a link so that you can track your vehicles' progress. The service manager and everyone at the dealership are super pleasant and have great customer service. Would highly recommend.
Service was great and on time. Will definitely be back.
They were amazing people and good service got me in and out now that’s what you call. Good dealership.
They are friendly and answered my questions they have my 5 ⭐️ ⭐️⭐️⭐️⭐️
Everyone we dealt with was polite and competent. Brian was wonderful and walked us through the process and answered our questions.
We experienced such great customer service while there. Everyone was very helpful and friendly to us.
Was very friendly when we had the oil change.
Greta work and throughout detail, just was busy that day and took long for my oil change! 10/10 though minus time!
I had quite the ordeal getting my tires changed in Twin Falls as we discovered the lug nut key was missing. Luckily I stumbled into Twin Falls Volkswagen. Mark Kent and their excellent service department went above and beyond the call of duty! They were able to fix all my car’s issues with tires, maintenance and were extremely affordable! Mr Kent searched and was diligent in finding the most affordable options without compromising quality. I was beyond impressed by this team!
I had quite the ordeal getting my tires changed in Twin Falls as we discovered the lug nut key was missing. Luckily I stumbled into Twin Falls Volkswagen. Mark Kent and their excellent service department went above and beyond the call of duty! They were able to fix all my car’s issues with tires, maintenance and were extremely affordable! Mr Kent searched and was diligent in finding the most affordable options without compromising quality. I was beyond impressed by this team!
This place is an awesome place to go if you are thinking about trading in or getting a new vehicle. Darrell is a great salesman he helped my dad and I get out of a lease that we have been stuck in and they were able to get us in a brand new car for only $100 more! Thank you Darrell and Kelly for helping us get out of our lease, you guys are amazing!
I dealt with Daryl. He was very professional, very kind and easy to deal with. I would give him more than five stars if possible. The people I dealt with at the dealership were very good also. YES! I recommend dealing with this company.
I’ve been taking my car to them for several years now, always a pleasure to deal with!
We had a great experience! Brian took the time to listen to our concerns and made the situation right.
Darrell Lage and Tommy Uhl were awesome to work with. Darrell was very patient while we considered our options and was very knowledgeable. Thank you guys!
Thanks for the help, find me a best possible vehicle.
Brian in sales and Kelly in finance were amazing! Easy to work with. Knowledge. Made everything go smoothly. Love our new VW!
Scott and Mark were fantastic. I will use their services again. Prompt. Courteous. Thorough
Good fast service
On April 15th blew a strut into n my Yukon that I purchased at another dealership and even though your salesman Brian Erke knew that I hadn’t used him to buy my car he still stopped and helped me and made sure I was ok and it even made him late to his grandson’s baseball game! Thank you Brian Erke for always caring about your customers even if they made a bad decision and went some where else no matter what you always treat your clients like family! If your looking to buy a car go ask for ... Read More Google - Apr 17, 2025
I had a fantastic experience with Brian. I didn't feel like I was be lied to or deceived or pushed on anything. His whole pitch was the safety of the car and as a mom that means a lot. He we didn't try to talk me into a more expensive vehicle. I felt my safety and my children's was top priority. Would highly recommend to anyone looking for a reliable and safe vehicle. Finance was amazing to work with making sure I had the best interest rate they could offer.
Darrel my sales guy was great start to finish on the phone, via text, and in person. Very good at getting the information I was looking for and helping me get value out of my trade-in. Not pushy at all and let me go at my own pace. Brauc the finance guy did a great job as well answering questions, giving good tips for the new vehicle and making sure everything was good to go with the warranty and other things. No complaints, one of the best buying experiences I’ve had. Love my new ride
I had a fantastic experience with Brian. I didn't feel like I was be lied to or deceived or pushed on anything. His whole pitch was the safety of the car and as a mom that means a lot. He we didn't try to talk me into a more expensive vehicle. I felt my safety and my children's was top priority. Would highly recommend to anyone looking for a reliable and safe vehicle
Art and the rest of the service department at Goode Motors VW is amazing! They are helpful and quick! You even get a text from the tech working on your car to say to text him if you have any questions. It’s nice to have that “human” interaction even when getting your car serviced.
I am 68 years old and this was my best car purchase to date.and fastest. Darrell Lang was more like a friend than pushy salesman. Great job and thanks...Jim Lederman
I spoke with Art , he got me right in for a Quick Look into my SUV ! Thankyou!
Great customer service and good job on my oil change.
Found the new VW Taos in Moss Green Metalic on the Twin Falls lot. Brian took us out for a test drive I a happy to say I love my new ride. Thank you to Brian for his time and expertise and to Brock for an easy finalization for our sale.
Walked in and got the car we needed and traded in the old one, took about three hours.
Jeff and David were great. They both helped my husband and I get a new truck. They helped us so much. Great service, kind people, and really knowledgeable. Thanks to both DAVID AND JEFF
We bought a Volkswagen Tiguan with help from Brian Erke and Brauc Bivens, we were treated really nice and they both were really friendly. Brian Erke has been very helpful in helping us get to know our new car and always happy to help with any questions that we have!!
Great customer service. Took care of my oil change & tire rotation very quickly!
Jeff was so amazing also the finance guy I didn’t get his name but both were really amazing!
I bought my car in January from Brian Erke at Volkswagen Twin Falls. As a first time car buyer I was super excited and nervous at the same time. Brian eased that for me and my folks, and was even super patient when my bank was taking hours to get the car approved. I took it home that day and I could not be any happier with it, and could not be any happier with the service that was provided to me and my parents at Twin Falls Volkswagen and by Brian Erke
The service department at Twin Falls Volkswagen sets their own standard of service as far as I am concerned. I have been many places for service in the number of vehicles that I’ve owned over the years, due to warranty coverage or other necessity. That said, as soon as possible, I always revert to Twin Falls Volkswagen service department whenever possible. There is no other team that I trust more with my vehicle, both in regular service and in the treatment I receive for diagnostic work when something goes wrong. I would put them five stars above everyone else ... Read More Google - Mar 18, 2025
Great service.
Efficient and timely
Love love LOVE this dealership got me in a fantastic car! Definitely would recommend buying a car truck here. They work hard to get u approved and on the road!
Everyone was courteous, buying the vehicle was prompt and easy!
Customer service is OUTSTANDING!
Always very knowledgeable, prompt and courteous!
Brian is a great guy to work with. I love his no bullshit attitude and honesty. The atmosphere there is amazing. Not once did I feel pressured into buying anything. I didn't get what I wanted but I did get a reliable vehicle! Everyone at Twin Falls VW is great! Would highly recommend them!
These guys are the best in town! Excellent speed and service! Great car selection!
Great experience with Darrell and his Team. Car was detailed and topped off with gas. Flew in from Washington state the night before. Got the paperwork done and in the road back home in less than 1 hour! Do yourselves a favor and buy your next vehicle(s) at Goode VW.
Brian E is the man. Thank you for your help and getting me into a new vehicle fast. Customer service was perfect! Everyone was very polite. I absolutely love my new Atlas
Friendly staff and great location. But very time consuming as their vehicle services take between 3-4 hours to be completed.
I was very satisfied with the repairs on my Volkswagen. It was done in a very timely manner and as a customer, I was treated very respectfully thank you Dennis.
Great staff and was a wonderful experience getting our new vehicle 😀 👍
They were super patient with us while we decided if we were ready to buy. Anytime we've had a question, the service department has been amazing and has gotten us in quickly!!
Timely, got the recall done under the expected time, very clean dealership.
Your service is very good. Your associate are very polite and willing to answer. Any questions of work was done in a timely manner and return to me fixed. Thank you very much to the whole repair department. Respectfully Dennis M Reilly.
I purchased a 2000 hummer H1 and my sales rep was Brian. He did an outstanding job. He went above and beyond to get me finance on an old vehicle that's hard to find financing for. It was a seamless and easy transaction with these guys. I would definitely highly recommend buying a vehicle from these guys. And I highly recommending heaven Bryan, as your sales representative. Thanks for your help, Brian. I really do appreciate ya.
Thank you Brian and Kelly. This was the best buying experience ever. They treat you like a good friend! Great customer service!!!
Very nice staff. Took the car for a test drive and everything was great. We had a long drive home and as soon as I got on the freeway a very annoying whistle started. I was told there was an inspection done on my vehicle I would have assumed that it should have been noticed. Hopefully it is not an expensive fix.
Awesome dealership! We bought our new truck from them and it was the easiest purchase we ever bought. They were alway available to answer questions and didn't pressure us! The people are very down to earth and easy to talk to. We are very happy with our purchase and will definitely be repeat customers!
Now as for other dealerships Subaru.. let just say that places needs to work on making people feel welcome and with all the employee there you would expect it would be organized. Went to test drive a truck with an appt already scheduled and someone ... Read More Google - Jan 28, 2025
This dealership was very easy to work with. Appointment scheduling was easy. They picked my vehicle up from my house and dropped it back off when the work was completed. Very good customer service throughout. Will def be my go to dealer if i need more services performed 👍🏼👍🏼
Scott is the absolute best! I highly recommend working with him for any of your car needs. He is extremely communicative and cares about the needs of his clients.
Darrell was awesome! He showed us all the amazing features of the Atlas.
I recently visited Twin Falls Volkswagenwhile browsing for a new vehicle and was fortunate to be greeted by Maria. From the moment we met, she was incredibly empathetic and attentive to my situation. I explained what I was looking for, and she took the time to truly listen. Maria went above and beyond to find my dream car, a Volkswagen Atlas SE.
Her kindness, professionalism, and ability to make me feel at ease turned what I thought would be a nerve-wracking experience into an enjoyable and seamless process. I was initially scared of making such a big purchase, but Maria’... Read More Google - Jan 14, 2025
Always get taken care of from the sales department, parts department, and service department.
Staff was amazing. Gave us excellent service. Did everything in their power to get my son their first car loan and managed to even get the price lower than what they quoted us. Amazing stuff. That's what I can say is what it's about. Customer service these days is far and few between it feels like and they made us feel like we were the only one they were taken care of even though they were taking care of multiple people. Amazing, amazing place, amazing people
I've always had a great experience with the service department. Scott is always willing to go the extra mile to see that I get the service expected
A great dealership that went above and beyond when I came in to purchase a new Tiguan. Trust them with your car needs!
I always get the best service at VW! Wouldn’t go anywhere else.
WYATT IS THE BEST SALESMAN WEST OF THE MISSISSIPPI
Always satisfied with the work they do..